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What do the crystalcandle airplane and mailbox icons stand for on the checkout screen? The crystalcandle indicates the catalog is available for Standard Delivery. If you select standard delivery, your request is sent directly to the catalog publisher and should arrive within 3-8 weeks. The indicates the catalog is available for Express Delivery. For participating catalogs, our company maintains a limited stock of catalogs at our site. For these publications you can request Express Delivery to receive in-stock catalogs within 10 days. All catalogs ordered with Express Delivery will be sent in one package by regular mail at an additional cost of $1 per catalog. (Catalogs not in stock at our company''s warehouse at the time of your order will be sent directly from the catalog crystalcandle company and will arrive in 3-8 weeks). Does Express Delivery cost $1 per order or $1 per catalog?

Is ordering online safe? our company has extensive security measures in place to protect from the loss, misuse or alteration of your order and crystalcandle contact information. We give you the option to place your order using secure socket layer (SSL) encryption. In the event that you choose not to use the SSL option or your system does not support SSL, you can place your order in a plain text format crystalcandle on a non-secure platform. For your financial protection, once your order is processed, we DO NOT MAINTAIN YOUR CREDIT CARD INFORMATION in any form of shopping cart or basket that is accessible via the Internet. You will be asked for this information each time you order an item that requires a credit card. For more information on our privacy policy and security measures, please visit our privacy policy statement. What is our company''s return policy?